77php Privacy Policy

1. Who We Are

77php operates the online gaming platform accessible at https://77php.net and through the 77php mobile application. For the purposes of this Privacy Policy, 77php is the data controller responsible for the personal data of players and users of the platform.

If you have any questions about this Privacy Policy or how 77php handles your personal data, you may contact our support team at any time using the contact details provided in Section 15 of this policy.

2. Data We Collect

77php collects the following categories of personal data from players and platform users. The specific data collected depends on how you interact with the 77php platform.

77php does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming request (for example, a self-exclusion request citing problem gambling).

3. How We Collect Data

77php collects personal data through the following means:

• Direct collection: Data you provide when registering a 77php account, completing identity verification, making deposits or withdrawals, contacting support, or updating your account settings.
• Automated collection: Technical data collected automatically when you access the 77php website or mobile application, including IP address, device identifiers, browser type, and session activity logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors such as GCash and PayMaya; and publicly available information used to verify your identity or detect prohibited conduct.
• Cookies and tracking technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 7 of this policy.

You are not obligated to provide all requested data, but failure to provide data that is required for identity verification, payment processing, or regulatory compliance may result in 77php being unable to open or maintain your account.

4. Why We Use Your Data

77php uses your personal data for the following purposes:

• Account management: To register, verify, and maintain your 77php player account, including processing login requests and managing account security.
• Identity verification (KYC): To verify your identity and age in compliance with applicable gaming regulations. All players must be at least 21+ to use the 77php platform.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to verify that payment methods are registered in your name.
• Gaming services: To provide access to 77php games, record gaming activity, calculate winnings, apply bonuses, and maintain accurate account balances.
• Customer support: To respond to your enquiries, resolve disputes, and process responsible gaming requests including deposit limits and self-exclusion.
• Fraud prevention and security: To detect, investigate, and prevent fraud, money laundering, bonus abuse, underage gambling, and other prohibited conduct on the 77php platform.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, gaming regulations, and any lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the performance and user experience of the 77php platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time via your account settings.

5. Legal Basis for Processing

77php processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 77php — including account registration, payment processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, AML reporting, and responses to lawful regulatory requests.
• Legitimate interests: Processing carried out for 77php's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

77php does not sell your personal data. We may share your data with the following categories of third parties only where necessary and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers used to verify your identity, age, and payment method ownership.
• Game providers: Software providers whose games are available on the 77php platform may receive limited technical data necessary to deliver the game experience.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or lawful regulatory request, 77php may disclose your personal data to the relevant authority.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on behalf of 77php under strict data processing agreements.
• Professional advisers: Legal, accounting, and auditing firms where disclosure is necessary for the conduct of their professional services to 77php.

All third parties with whom 77php shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Cookies & Tracking

The 77php website and mobile application use cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform usage. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences such as language settings, responsible gaming limits, and notification preferences across sessions.
• Analytics cookies: Used to collect anonymised data about how players use the 77php platform, including pages visited, session duration, and navigation paths. This data helps us improve the platform experience.
• Marketing cookies: Used to deliver relevant promotional content within the 77php platform based on your gaming activity and preferences. These are only activated where you have consented.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 77php platform. 77php does not use third-party advertising networks or place cookies on behalf of external advertisers.

8. Data Security

77php implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 77php platform.
• Encryption at rest for sensitive personal and financial data stored on 77php servers.
• Role-based access controls limiting internal access to personal data to authorised personnel only.
• Regular security assessments, penetration testing, and vulnerability scanning of the 77php platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Incident response procedures to detect, contain, and notify affected parties in the event of a data breach.

While 77php takes data security seriously and maintains robust protections, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect your account has been compromised, contact 77php support immediately at [email protected].

9. Data Retention

77php retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active 77php account and for a period of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of the transaction or gaming session, as required by applicable financial regulations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Support communications: Retained for three (3) years from the date of the communication, or longer where the communication relates to an unresolved dispute or legal matter.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Where anonymisation is not technically feasible, data is securely destroyed.

10. Your Rights

As a 77php player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the 77php support team using the details in Section 15.

• Right of access: You have the right to request a copy of the personal data that 77php holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by 77php. You may also update certain account details directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 77php's legal obligations to retain certain data.
• Right to restriction: You have the right to request that 77php restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to 77php in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where 77php relies on legitimate interests as the legal basis, and where your interests override those of 77php.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

77php will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.

11. Children & Minors

The 77php platform is strictly for adults aged 21+ in accordance with Philippine gaming regulations. 77php does not knowingly collect personal data from any person under the age of 21.

If 77php discovers or has reason to believe that a registered account belongs to a person under the age of 21, the account will be immediately suspended, all pending transactions will be cancelled, and any balance will be handled in accordance with applicable regulatory requirements. The personal data associated with the account will be retained only to the extent required by law and then securely deleted.

If you are a parent or guardian and believe that a minor in your care has registered a 77php account, please contact our support team immediately at [email protected] so that we can take appropriate action.

12. International Transfers

77php primarily stores and processes personal data within secure data centre facilities. In some cases, personal data may be transferred to or accessed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating internationally.

Where such transfers occur, 77php ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses with the receiving party that require them to maintain standards of data protection equivalent to those applied by 77php. By using the 77php platform, you acknowledge and consent to such transfers where they are necessary to provide the service.

13. Third-Party Services

The 77php platform integrates with third-party services including payment processors, game providers, and identity verification systems. While 77php carefully selects its service partners and requires them to maintain appropriate data protection standards, 77php is not responsible for the privacy practices of third-party services operating under their own independent privacy policies.

The 77php platform does not contain links to external third-party websites. All games, payment options, and features accessible through the 77php platform are provided within the 77php environment. If you interact with any third-party service outside of the 77php platform, that interaction is governed by the third party's own privacy policy.

14. Policy Updates

77php may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, 77php will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how 77php protects your personal data. Your continued use of the 77php platform following the publication of any update constitutes your acknowledgement of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77php handles your personal data, please contact our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected]
Support hours: 24 hours a day, 7 days a week
Platform: https://77php.net

For data access, rectification, or deletion requests, please include your registered account email address and a clear description of your request to help us process it efficiently. 77php may need to verify your identity before actioning any data rights request.

For responsible gaming concerns, including self-exclusion requests or deposit limit adjustments, please visit our dedicated Responsible Gaming page or contact support directly.